Consistent Excellent Performance and Response
We engaged SPP for our 3rd party risk assessment in Q1 2020 and were pleased with the process and tools provided to help us advance our firm’s security position. I follow Jason’s postings on the QUE and appreciate his direct point of view helping the community understand the security needed to support our clients. Earlier this month, we engaged his team to assist our team on a ransomware incident that affected one of our clients. His team jumped in immediately and worked with our team and our clients IT team to execute our joint incident response plan. We were able to minimize the effects of the incident, bring the client’s systems back to production quickly, and resolve the incident in a timely, cost-effective manner. Their assistance and guidance were well received by our team and our client’s IT, team. It has solidified a long-term relationship with SPP. I appreciate the relationship.